Maintenance & Fair Use Policy
Outlined within this fair use policy is everything involved and included within the £99 per month website / £199 per month ecommerce packages. Items and requests outside of what is include may incur an hourly fee of £40 per hour. This will always be discussed & confirmed prior to any work undertaken so you are not surprised by any unwanted costs.
What is included:
- Text changes
- Image changes
- Small pages or structural changes
- WordPress updates
- Plugin updates
- Plugin installation & setup (setup depending on complexity)
- Firewall and security scans
- Daily backups
- Website monitoring
- Google analytics
What is not included:
- Purchase of premium plugins or software outside of what Atlas Creative already supply.
- Setup of advanced plugins.
- Large and/or complicated pages
- Setting up and adding products (ecommerce)
I try to make things as fair as possible to ensure you get the most value out of your monthly spend. The chances are most of your requests will be within the fair usage policy unless it’s something quite complicated and/or custom work. In these scenarios, I’ll always discuss the options with you and we’ll always find a solution.